-Deposits of 25% of the total estimated Boarding charges including services and any additional anticipated charges will be required for all boarding reservations. Reservations will not be reviewed and accepted until deposits are paid in full. Deposit emails and text messages are automatically generated until the deposit is collected in full or the reservation is canceled.

-Reservation requests that are left pending with no deposit collected for more than 48 hours will automatically be canceled.

-Deposits are fully refundable up to 2 weeks before the start date of the reservation or within 48 hours of the deposit being collected. Accepted reservations with a deposit canceled within 2 weeks of the reservation start date will automatically forfeit 100% of their deposit and will not be refunded. Reservation requests made within 2 weeks of the reservation start date must pay a deposit and will have no chance of the deposit being refunded if accepted.

-If a reservation is rejected due to no capacity, the client will be waitlisted and may have their deposit fully refunded or can have their deposit remain on account to retain and secure their reservation request's position on the Waitlist.

-Waitlisted reservations with a secured deposit will be entitled to a full refund of their deposit anytime they notify us of their cancellation prior to it being accepted or if the reservation was cancelled due to the start date passing and still no vacancies.

When a client elects to be wait-listed, they do so with the understanding that they are providing explicit consent for CCK to accept their reservation anytime as soon as a comparable accommodation is available.

-Wait-listed reservations who are notified of now having their reservation accepted will be considered an ACCEPTED reservation and will be subject to the normal cancellation policy for all accepted reservations.

-Depending on availability, an extension of start and end dates is allowed for up to 2 days' adjustment of the beginning or end of the reservation after your reservation has been accepted without any change to the reservation's deposit status. Accepted reservations needing adjustments greater than 2-4 days may be required to pay an additional deposit for the extension. Extensions may not be granted depending on the facility's vacancies.

Please contact the facility if you have any further questions regarding the CCK Deposit and Cancellation policy before committing your money to the deposit.

- We accept Cash, Travelers Checks, VISA, Discover and Mastercard.

- We DO NOT accept Personal Checks or American Express.